Terms of Service

01These terms

These terms are an agreement between you and Heliosync Technologies Private Limited (“Heliosync”, “we”, “us”), the company that operates Studio Noir. They apply when you use the Studio Noir website, workspace and any related services (together, “the service”).

If you use Studio Noir on behalf of a company, you confirm you are authorised to accept these terms for it, and “you” means that company. Our Privacy Policy explains how we handle personal data.

02Accounts and workspaces

• You must be at least 18 and able to enter into a binding contract.
• Keep your account details accurate and your password secure. You are responsible for activity under your account.
• Workspace owners are responsible for the people they invite and the roles they give them.
• Tell us promptly at heliosynctechnologies.pvtltd@gmail.com if you believe your account has been compromised.

03Your content and uploads

You keep ownership of everything you upload: product images, logos, brand material, references and other files (“your content”).

You give us a limited, non-exclusive licence to host, copy, process and adapt your content only as needed to provide the service to you, for example to analyse a product, produce campaign assets and deliver exports. This licence ends when your content is deleted, except for copies we must keep by law or that remain for a short time in backups.

You confirm that you own your content or have every right, licence and consent needed to use it with Studio Noir, including the rights of any person who appears in it.

04Acceptable use

You agree not to use Studio Noir to:

• Upload or produce material that infringes anyone’s copyright, trademark, design, privacy or other rights.
• Impersonate any person or organisation, or depict a real person without their consent, including through a digital likeness or voice.
• Create misleading advertising, false claims about products, or content that breaches applicable advertising standards and laws.
• Create content that is unlawful, defamatory, hateful, harassing, sexually explicit involving minors, or that promotes violence.
• Recreate a specific third-party advertisement or artwork. The Reference Lab reads qualities such as pacing, framing and light; it is not a tool for copying protected work.
• Interfere with the service, probe it for vulnerabilities without permission, scrape it, resell it or access it by automated means we have not approved.

We may remove content or suspend accounts that break these rules, and where appropriate we will tell you why.

05Campaign assets you receive

Subject to these terms and to payment of any fees due, you own the campaign assets Studio Noir produces for you (strategy documents, scripts, storyboards, images, films, audio and exports), to the extent the law allows ownership. We assign to you any rights we hold in them.

• Your ownership does not extend to your inputs that belong to someone else, or to elements that are not capable of protection, such as general styles, ideas or common compositions. Other customers may receive assets that are similar in style.
• Assets exported on the Free plan carry a watermark and are for evaluation.
• You are responsible for reviewing assets before you publish them, including any product claims, and for making sure their use complies with the law and platform rules.
• We will not use your campaign assets in our showcase or marketing without your written permission.

06Plans, credits and billing

• Paid plans are billed monthly in advance. Prices are shown on the pricing page and exclude applicable taxes such as GST, which are added at checkout.
• Each plan includes a monthly credit allowance. Credits are used to produce assets; the cost of a campaign is shown before it starts. Monthly credits reset at the start of each billing cycle and do not roll over.
• Top-up credits bought separately do not expire while your account is open. Credits have no cash value and cannot be transferred.
• If a production step fails, it is retried without using extra credits.
• Studio Noir is in early access. We may change plans, prices and credit costs; we will give you at least [30] days’ notice before a change affects a plan you pay for.
• Fees already paid are non-refundable, except where the law requires otherwise or we decide to refund at our discretion.

07Cancellation and termination

You can cancel at any time from Billing in your workspace. Your paid plan continues until the end of the current billing period, then moves to Free.

We may suspend or close an account that seriously or repeatedly breaks these terms, fails to pay, or puts the service or other users at risk. Where we can, we will warn you first and give you a chance to export your work.

After an account is closed, we delete its content as described in our Privacy Policy. Sections that by their nature should survive, such as ownership, disclaimers and limitation of liability, continue to apply.

08The service

We work hard to keep Studio Noir available and to produce work of a high standard, but the service is provided in early access and features may change, be added or be withdrawn. We may carry out maintenance that briefly interrupts access.

09Disclaimers

To the extent the law allows, the service is provided “as is” and “as available”. Creative output is inherently variable: we do not promise that any asset will meet a particular result, be unique, or be free of resemblance to other material. We do not give legal, regulatory or advertising-compliance advice.

10Limitation of liability

To the extent the law allows, Heliosync is not liable for indirect, incidental, special or consequential losses, or for loss of profits, revenue, goodwill or data. Our total liability arising from the service in any twelve-month period is limited to the fees you paid us in that period.

Nothing in these terms limits liability that cannot be limited under applicable law.

11Indemnity

You agree to compensate Heliosync for reasonable losses and costs arising from third-party claims caused by your content, your use of campaign assets, or your breach of these terms.

12Governing law and disputes

These terms are governed by the laws of India. Before starting formal proceedings, both sides agree to try to resolve a dispute in good faith by writing to each other. Subject to that, the courts at [city to be confirmed], India have exclusive jurisdiction.

13Changes and contact

We may update these terms. If a change is significant, we will tell you by email or in the workspace before it takes effect. Continuing to use Studio Noir after that means you accept the updated terms.

Questions about these terms: heliosynctechnologies.pvtltd@gmail.com. Heliosync Technologies Private Limited, [registered office address], India.